PRIVACY NOTICE
Privacy & Data Use
This Privacy Notice explains how Qasr Al Anqaa handles personal information when you visit our website, contact us, submit a business or commercial enquiry, use an assessment or advisory service, subscribe to a publication, purchase or request a report, or use another digital service provided through Qasr Al Anqaa.
Last updated: 1 October 2026
Our approach is simple: personal information should be collected for a clear reason, used only where it is relevant to that reason, and handled with appropriate care.
On this page01 Who is responsible
Who is responsible for your information?
Qasr Al Anqaa Project Management Services LLC, based in Dubai, United Arab Emirates, is responsible for personal information covered by this Privacy Notice where it determines how and why that information is used.
For questions, concerns or requests relating to privacy or personal information, you can contact us at:
What information may we receive?
The information we receive depends on how you interact with Qasr Al Anqaa.
- You provide directly
- Information you provide directly may include your name, company name, job title, country, email address, telephone number, WhatsApp number and the information contained in your message or request.
- Commercial enquiries
- For commercial enquiries, you may also provide information relating to a product, commodity, specification, quantity, destination, delivery requirement, project, requested service, commercial condition or supporting business documentation.
- Assessments and services
- When you use an assessment, advisory service, publication subscription, report service or paid digital service, we may also receive the information necessary to provide or administer that particular service.
- Technical information
- The website may also generate limited technical information associated with a visit, such as browser or device information, page activity, referral information, campaign attribution and other technical records used for site operation, security or measurement.
We aim not to request personal information through ordinary website forms unless it is reasonably relevant to the service or request involved.
Why do we use this information?
Personal information is used in connection with the purpose for which it was provided.
- Information
- Purpose
- Service
- Record / protection
Depending on the circumstances, this may include:
- responding to an enquiry;
- reviewing a commercial request;
- preparing an offer, proposal or business response;
- arranging a meeting or consultation;
- providing a requested service;
- preparing or delivering an assessment or report;
- managing publication or subscription preferences;
- providing access to purchased digital content;
- managing a transaction or customer relationship;
- providing customer support;
- operating and protecting the website;
- troubleshooting technical issues;
- maintaining appropriate business records;
- preventing misuse; or
- meeting applicable legal, regulatory or contractual obligations.
We aim not to use personal information for unrelated purposes without an appropriate reason for doing so.
Commercial and service enquiries
Qasr Al Anqaa works with companies and professional clients across international trade, sourcing, project services, advisory work, investment-related opportunities and other business activities.
- Enquiry
- Review
- Response
- Business relationship
When you send us a commercial or service enquiry, the information you provide may be used to understand the request, assess whether and how we can assist, communicate with you, prepare an appropriate commercial or professional response and manage any resulting business relationship.
Submitting a business enquiry does not by itself mean that you have subscribed to unrelated marketing communications.
CARAVAN, publications and subscriptions
If you subscribe to CARAVAN, Qasr Al Anqaa Intelligence updates or another publication or mailing list, the contact information you provide may be used to deliver the content you requested and to manage that subscription.
Publication and marketing subscriptions are treated separately from ordinary business enquiries.
Where an unsubscribe option is available, you can use it to stop future publication or marketing messages. You may also contact us directly regarding your communication preferences.
Leaving a mailing list does not prevent us from sending communications that remain necessary for an active service, purchase, transaction or business relationship.
Business Assessment, Business Clinic and advisory services
Information provided through a Qasr Al Anqaa business assessment, Business Clinic or advisory service may be used to prepare an assessment, generate a report or recommendation, respond to your request or continue a related advisory engagement.
Some assessments may use structured or automated calculations to generate a score, category or recommendation.
- Input
- Structured assessment
- Business guidance
- Human judgement
These outputs are intended to support business understanding and management decision-making. They should not be treated as legal, credit, employment, investment or financial decisions, nor as guarantees of a particular commercial result.
Where a matter requires professional judgment or further investigation, an assessment should be considered one source of information rather than a substitute for appropriate human review.
Reports, digital content and paid services
Paid Digital Services
- Choose service
- Order
- Payment
- Access
- Support
Qasr Al Anqaa provides, and may continue to expand, paid reports, assessments, publications, subscriptions, advisory services and other professional or digital services.
Where a paid option is available, information may be used to identify the purchaser, administer the order, provide access to the purchased content or service, issue or manage billing records, communicate about the purchase and provide related customer support.
Depending on the service, this information may include:
- purchaser name;
- company name;
- email address;
- country;
- selected report or service;
- order or access reference;
- subscription information;
- invoice details;
- access status;
- transaction status; and
- support or refund-related correspondence where applicable.
The commercial conditions governing a purchase, subscription, cancellation, refund or licence to use digital content are separate from this Privacy Notice and are governed by the terms presented for the relevant service or transaction.
Payments and billing
Where online payment is available, payment may be processed through an authorised third-party payment service provider.
- Payment provider
- Transaction status
- Order / invoice
- Access
The information received directly by Qasr Al Anqaa depends on the payment method and the technical payment process used for the transaction.
We may receive transaction-related information such as:
- order reference;
- transaction reference;
- payment status;
- amount;
- currency;
- billing details;
- invoice information;
- subscription status;
- refund information; or
- information relating to a payment dispute where applicable.
Payment service providers may process payment information under their own security, privacy and regulatory requirements.
The exact payment-data flow may vary depending on the payment method and provider used for a particular transaction.
Cookies and website technologies
Our website may use cookies, browser storage and similar technologies where they are needed to operate the website, remember preferences, support security, understand site usage or provide particular digital functions.
- Essential
- Preferences
- Measurement
Some technologies may be essential for the website to work correctly. Others, where used, may support preferences, analytics or measurement.
The technologies used by the website may change as our digital services develop.
Where relevant controls are available, users can manage non-essential technologies through the website or through browser settings.
Restricting certain technologies may affect the operation of some website features.
Third-party services and external platforms
Our website may link to or communicate through third-party services such as WhatsApp, LinkedIn, YouTube and other external platforms.
- Qasr Al Anqaa
- External platform
When you leave a Qasr Al Anqaa website or interact directly with another platform, that service may process information under its own privacy terms.
Qasr Al Anqaa does not control the independent privacy practices of third-party platforms.
If you choose to contact us through an external service, we may use the information you provide through that channel to respond to you and manage the resulting communication.
Service providers
Qasr Al Anqaa may use external service providers where reasonably necessary to operate its website, communications and digital services.
Depending on the service, these may include providers involved in:
- website hosting;
- technical infrastructure;
- communications;
- email delivery;
- website measurement;
- professional support;
- digital-service delivery; or
- payment processing.
Information should be shared only to the extent reasonably necessary for the relevant service.
For paid advisory services based on the QAA Business Assessment, such as an expert review or a consultation, your assessment answers may be processed by an artificial-intelligence service provider to help our adviser prepare a first draft. Your name and contact details are not included, and every draft is reviewed and completed by an adviser before anything is sent to you.
Information may also be disclosed where required by applicable law, a competent authority or legal process, or where reasonably necessary to establish, exercise or defend legal rights.
International data processing
Qasr Al Anqaa operates internationally, and some technology or professional service providers may operate infrastructure, systems or support functions outside the United Arab Emirates.
As a result, personal information may in some circumstances be processed or accessed outside the country in which it was originally provided.
Where cross-border processing occurs, Qasr Al Anqaa aims to apply appropriate measures having regard to the nature of the information and applicable data-protection requirements.
How long do we keep information?
Collecting information does not mean that it should be kept indefinitely.
- Collection
- Active purpose
- Required retention
- Deletion / anonymisation
Personal information is kept only for as long as reasonably necessary for the purpose for which it was received, taking into account the nature of the service, an ongoing business or customer relationship and any applicable legal, accounting, contractual, record-keeping or dispute-resolution requirements.
When information is no longer reasonably required, it should be deleted, anonymised or otherwise handled in accordance with applicable requirements.
Information security
Qasr Al Anqaa uses appropriate technical and organisational measures designed to reduce the risk of unauthorised access, loss, alteration, misuse or inappropriate disclosure of personal information.
Access should be limited to people and service providers who reasonably need the information for a defined purpose.
No website, digital service or electronic storage system can be guaranteed to be completely secure. Users should also exercise reasonable care when providing information online.
Your privacy rights
Subject to applicable law and permitted exceptions, you may have rights relating to personal information held about you.
- Access
- Correction
- Deletion where applicable
- Restriction
- Withdraw consent
- Object to marketing
- Portability where applicable
- Questions about automated processing
Depending on the circumstances, these may include the right to:
- ask how your personal information is being used;
- request access to relevant information;
- request correction of inaccurate information;
- request deletion where applicable;
- request restriction of certain processing where applicable;
- withdraw consent where processing depends on consent;
- object to certain processing;
- object to direct marketing;
- request data portability where applicable; or
- raise questions about relevant automated processing.
These rights may be subject to legal conditions and may not apply in every situation.
We may need to verify your identity before acting on a privacy request in order to protect your information.
Privacy-related requests can be sent to:
Changes to this Privacy Notice
This Privacy Notice may be updated when Qasr Al Anqaa introduces new services, changes how an existing digital service operates, introduces new technology or responds to legal or regulatory developments.
The date shown at the beginning of this page identifies the latest published version.
Where a change is significant, additional notice may be provided where appropriate.
Contact
Privacy question?
Contact Qasr Al Anqaa
For questions, concerns or requests relating to privacy or personal information:
Qasr Al Anqaa Project Management Services LLCDubai, United Arab EmiratesEmail: info@qasralanqaa.com